Privacy Policy
Welcome to our privacy policy page! We understand the importance of protecting your personal information and privacy, and we take your privacy very seriously. This policy sets out how we collect, use, and disclose your personal information when you use our e-commerce website.
Information we collect
When you use our website, we may collect personal information about you, such as your name, address, email address, telephone number, and payment information. We may also collect information about your use of our website, such as your IP address, browser type, and the pages you visit.
Cookies
Our website uses cookies, which are small text files that are stored on your device when you visit our website. Cookies help us to provide you with a better experience when you use our website. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until they expire or are deleted.
How we use your information
We use your personal information to process your orders and to provide you with a better shopping experience. We may also use your information to communicate with you about our products and services, and to inform you of any promotions or special offers that may be of interest to you. We may also use your information to improve our website, to prevent fraud, and to comply with legal obligations.
Disclosure of your information
We may disclose your personal information to third parties who provide services to us, such as payment processors, delivery companies, and marketing agencies. We may also disclose your information to law enforcement agencies, government authorities, or other third parties when required to do so by law. We will not sell or rent your personal information to third parties for marketing purposes.
Data retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date.
Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We use secure servers and encryption technology to protect your information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your rights
You have the right to access, correct, or delete your personal information that we hold about you. You also have the right to object to the processing of your personal information or to restrict its processing. To exercise these rights, please contact us using the contact information provided below.
Changes to our privacy policy
We may update our privacy policy from time to time to reflect changes in our business practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this page periodically.
Contact us
If you have any questions or concerns about our privacy policy, or if you wish to exercise your rights with respect to your personal information, please contact us at enquiries@ratkil.com.